Msi ring npc error

Ok so Yay finally got 120 rebirths today. time to get first ring.
Made sure to have eqp inventory space left for it
clicked ok
Dc'd (???)
Logs back on, stats gone, no ring
what the puddi?
i thought the ring npc's were supposed to give rings back in exchange for stats
so now im currently as weak as i first was when i started playing here in april/may :l
This is frustrating.

Bump. I really want my ring ...